E-Billing Specialist – Richmond office
Job Summary: The E-Billing Specialist is responsible for managing and maintaining the electronic billing process for the law firm. This role ensures that all client invoices are accurately submitted through e-billing platforms, adheres to client-specific billing guidelines, and resolves any issues related to invoice rejections or disputes. The E-Billing Specialist works closely with attorneys, billing coordinators, and clients to ensure timely and accurate billing, supporting the firm’s financial objectives.
Key Responsibilities:
1. E-Billing Management:
- Prepare, review, and submit client invoices via e-billing platforms.
- Ensure compliance with client billing guidelines and firm policies.
- Monitor the status of submitted invoices, addressing any rejections or issues promptly.
- Work with billing coordinators and attorneys to resolve discrepancies or client inquiries.
2. Client Communication:
- Serve as the primary contact for clients regarding e-billing matters.
- Respond to client inquiries related to billing, payments, and adjustments.
- Collaborate with clients to resolve any billing disputes or discrepancies.
3. System Maintenance and Reporting:
- Maintain and update e-billing system records, including client profiles, rate tables, and billing codes.
- Generate and analyze e-billing reports to monitor billing efficiency and identify areas for improvement.
- Assist with the implementation and testing of new e-billing platforms or system upgrades.
4. Compliance and Documentation:
- Ensure all billing activities comply with legal and regulatory requirements.
- Maintain accurate records of billing submissions, adjustments, and communications.
- Assist in the preparation of audit materials related to e-billing processes.
5. Training and Support:
- Provide training to attorneys and staff on e-billing procedures and best practices.
- Support the billing team with ad-hoc projects and process improvement initiatives.
Qualifications:
- 2-4 years of experience in billing, e-billing, or accounting, preferably within a law firm or professional services environment.
- Proficiency with e-billing platforms such as LEDES, Serengeti, TyMetrix, or similar systems.
- Strong knowledge of billing processes, legal billing guidelines, and financial principles.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Experience with legal practice management software (e.g., PerfectLaw, Aderant) is a plus.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule: Monday to Friday
Experience: Legal – 2 years (Preferred)
Work Location: In person